Our normal office hours are Monday through Friday from 8 a.m. to 5 p.m. In the event of an outage or other service emergency, you may contact us anytime 24 hours a day at (618) 842-2196. or call Toll-Free at (888) 871-7695. If you just have a general comment or question after office hours, please complete the form below to send us your comments or questions. We appreciate all comments and suggestions.
Our main headquarters office is located at 1501 West Main Street, Fairfield, Illinois 62837. We also have an office location in Enfield that is open on Tuesday and Thursday only. Your electric bill will be mailed on the second business day of the month and is due on the 15th of each month. We read your meter automatically on the 1st day of each month and you will receive your bill in the mail around the 6th of each month.
Please be sure to include your complete email address and/or phone number so we may provide you with a personal reply. Have you been using our “Smart Hub” feature? Let us know your feedback.
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Wayne-White has a linemen staging facility and a southern district office in Enfield. The office is open to the public 2 days each month near the 15th and also near the disconnection date. An updated schedule of office hours are posted each month on the door, and is also routinely posted on our Facebook page. Below are the dates the Enfield office will be open in 2023. Area members who want to pay bills or conduct co-op business can do on those days without having to make the trip to the main office in Fairfield. The Southern Division Office is located on Route 14, about a mile west of the intersection of Highway 14 and Highway 45 near Enfield. If you’re in the area, stop by and see us! It is always possible to pay your bill over the phone at (618) 842-2196, or pay online through our website or by using the free “Smart Hub” App on your Smart Phone or Tablet.
Please Note: The drop box is always available to drop off a payment in Enfield any day of the week..
Enfield Office Open Dates 2023
- January 12 and 31
- February 14 and 28
- March 14 and 30
- April 13 and 27
- May 11 and 30
- June 15 and 29
- July 13 and 27
- August 15 and 29
- September 14 and 28
- October 12 and 31
- November 14 and 30
- December 14 and 28
Our main office in Fairfield was remodeled in 2018. We eliminated several walls and created a much more open concept for our employees.
This has improved communication and efficiency. A facelift was also completed on the front of the building envelope.