Are you still receiving your monthly statements from Wayne-White Electric by mail? If so, we encourage you to switch to paperless billing through our SmartHub app!
Bills are generated on the first business day of the month and placed in the mail on the second business day. Depending on weekends, holidays, and postal service delays, that can sometimes get your bill to you near the 10th of the month. Bills are always due on the 15th of the month, which then does not leave much time between receiving your bill and the due date. And unfortunately, we cannot control the postal service.
With our SmartHub app, you can receive an email or text message as soon as your bill is ready on the first business day! All you have to do is log in and your current and past bills are viewable and printable online.
Then while you are there, you can also set up autopay or make a payment with a card or bank account. This guarantees that your payment will make it to us immediately instead of mailing a check.
There have been times we have received payments in the mail that were sent months before. By using SmartHub, you will not have to worry about that hassle anymore!
Here are just a few perks for going paperless with billing and payments:
- Added convenience: Instead of waiting for a paper bill in the mail, you will have the flexibility of “anytime, anywhere” online bill access from your home computer or mobile device.
- Enhanced security: Paperless billing is more secure than dropping a check in the mail, where it can end up in the wrong hands or no hands at all!
- Monthly savings: Pay for less checks and stamps when using paperless billing.
- Environmental aid: Reduces paper use and saves trees!
SmartHub also allows you to track your daily usage so you can better manage your consumption. See daily usage amounts compared to temperatures to monitor the efficiency of your HVAC units as well.
If your power goes out, you can quickly log onto SmartHub and report your outage and view the outage map. Easily stay up to date with restoration efforts in your area with these convenient SmartHub features.
Not comfortable downloading the app on your phone? No problem! You can also access SmartHub through our website at www.waynewhitecoop.com
All of the same features that are available on the mobile app are available when you log in from a computer or tablet.
- Set up notification preferences & what email or phone number you would like to receive each notification.
- Make a payment with a card or bank account.
- View your usage and compare it to previous days/months/years.
- View your current and past bills.
- Set up automatic payments and paperless billing.
Learn more on our website and view the graphic below to learn how to create a SmartHub account.
