Benefits of the SmartHub App

Are you still receiving your monthly statements from Wayne-White Electric by mail? If so, we encourage you to switch to paperless billing! Bills are generated on the first business day of the month and placed in the mail on the second business day. Depending on weekends, holidays, and postal service delays, that can sometimes get your bill to you near the 10th of the month. Bills are always due on the 15th of the month, which then does not leave much time between receiving your bill and the due date.

With our SmartHub app, you can receive an email or text message as soon as your bill is ready on the first business day! All you have to do is log in and your current and past bills are viewable and printable online. Then while you are there, you can also set up autopay or make a payment with a card or bank account. This guarantees that your payment will make it to us immediately instead of mailing a check. There have been times we have received check payment in the mail that were mailed months before. By using SmartHub, you will not have to worry about that hassle anymore! Here are just a few perks of going paperless with billing and payments:

  • Added convenience: Instead of waiting for a paper bill in the mail, you will have the flexibility of "anytime, anywhere" online bill access from your home computer or mobile device.
  • Enhanced security: Paperless billing is more secure than dropping a check in the mail, where it can end up in the wrong hands...or no hands at all!
  • Monthly savings: Pay for less checks and stamps when using paperless billing.
  • Environmental aid: Reduces paper use and saves trees!

SmartHub also allows you to track your daily usage so you can better manage your consumption. See daily usage amounts compared to temperatures to monitor the efficiency of your HVAC units as well. If your power goes out, you can quickly log onto SmartHub and report your outage and view the outage map.

As you can see, SmartHub can make managing your account with Wayne-White Electric simple and convenient. To download the app or log in on your computer, you can visit our website at www.waynewhitecoop.com or give us a call at (618) 842-2196 for more information.