In the event of an outage or other service emergency, you may contact us anytime 24-Hours a day at (618) 842-2196. or call Toll-Free at 1-888-871-7695. If you just have a general comment or question after office hours.... Please complete the form below to send us your comments or questions. We appreciate all comments and suggestions. Our main headquarters office is located at 1501 West Main Street, Fairfield, Illinois 62837. We also have an office location in Enfield that is open on Tuesday and Thursday only. Your electric bill is DUE on the 15th of each month. We read your meter automatically on the 1st day of each month and you will receive your bill in the mail around the 6th of each month.
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