Contact Us

In the event of an outage or other service emergency, you may contact us anytime 24-Hours a day at (618) 842-2196. or call Toll-Free at 1-888-871-7695.  If you just have a general comment or question after office hours.... Please complete the form below to send us your comments or questions. We appreciate all comments and suggestions.  Our main headquarters office is located at 1501 West Main Street, Fairfield, Illinois 62837We also have an office location in Enfield that is open on Tuesday and Thursday only.  Your electric bill is DUE on the 15th of each month.  We read your meter automatically on the 1st day of each month and you will receive your bill in the mail around the 6th of each month.

Please be sure to include your complete email address and/or phone number so we may provide you with a personal reply.  Have you been using our new "Smart Hub" feature?  Let us know your feedback.

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If you haven't used the "Smart Hub" feature or "Pay Now" button, did you know that you can pay your electric bill, set up recurring payments, or look at daily & hourly electricity usage graphs through the "Smart Hub" link on the front page?
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