Customer Satisfaction Survey is in Process
Wayne-White members should be aware that a customer satisfaction survey will be conducted over the next few weeks by a Third Party organization who is hired to reach out to a few hundred random members. The survey will be conducted in a variety of ways, including email, U.S. mail, and telephone. If you are randomly selected, we appreciate your cooperation in completing the survey. People who complete the survey will be entered into a drawing, during which the AIEC will select a random winner to receive a free bill credit from the cooperative. Thank You!
There are Multiple Ways to Pay Your Electric Bill
You can pay your electric bill by using the PAY NOW link below, or on your phone App by clicking SmartHub, call the office (weekdays, 8am-5pm) at (618) 842-2196 or call (844) 201-7214 after business hours. If you have a water meter reading, you will need to use Smart Hub to enter it, or write the reading on your bill in the boxes provided.
You can also mail payments, use our drop-box located at both the Fairfield and Enfield office, or go to the area banks which accept our payments. You can also set-up convenient Automatic Bank Draft through the bank of your choice, using the link below.
Click the Quick Hot Link Buttons Below:
If you find your name on the list, or have questions about claiming Capital Credits,
call us at (618) 842-2196 during normal business hours, Monday through Friday,
8:00am to 5:00pm. Our mailing address is P.O. Drawer E, Fairfield, Illinois 62837.
Wayne-White Counties Electric Cooperative
is an equal opportunity provider and employer
You can also pay your Wayne-White Electric bill in person at any of the following banks:
Peoples National Bank in McLeansboro or Dahlgren, First Bank in Carmi or Grayville,Bean Capital Banking Center in Wayne City, Mt Erie Banking Center in Mt Erie, or at Trust Bank in Cisne.
Our office location is 1501 West Main, Fairfield, Illinois
Mailing Address is:
P.O. Drawer E, Fairfield, Illinois 62837
Our telephone number is (618) 842-2196
which is accessible 24 hours a day