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Did You Receive a Check in the Mail from the Cooperative?

Capital Credit Checks were mailed out this week to all eligible members. This year the Board of Directors decided to retire patronage Capital Credits from 2019, due to the Covid pandemic. This will be the first check that some members have ever seen since receiving electricity service from the cooperative. This is part of the unique business model of your non-profit electric cooperative.  If you have questions about what they are, how the amount is determined, etc. CLICK THIS LINK for details:

Disconnections can now Resume on July 28th

The State of Illinois moved into Phase 4 of the “Restore Illinois” reopening plan on Friday, June 27th as announced by Governor Pritzker. As a result, the Illinois Commerce Commission has laid out plans of when the utility disconnection moratorium will end. According to the ICC, electricity consumers will be subject to disconnection following a 30-day grace period from the date in which Illinois moved to Phase 4 status. As a result, customers/members of Wayne-White Electric Cooperative would be subject to disconnection on July 28, if they have overdue and unpaid electric bills. In addition, the suspension of late fees could also end on July 28, based upon the announcement by the ICC. Although we are not regulated by the ICC, we have followed the non-disconnect guidelines.

As a result, Wayne-White has mailed out letters to all members/customers who could be subject to disconnection. It will provide further details to you. In the meantime, we urge you to bring your account up-to-date with us to avoid future late fees and disconnection on July 28. We are willing to make reasonable payment arrangements with members who have past due balances on account, if necessary. If you feel you are eligible for financial assistance, we encourage you to contact area agencies such as WADI, etc. Federal funds to help eligible applicants have been disbursed to these agencies.

You can pay your electric bill by using the PAY NOW link below, or on your phone App by clicking SmartHub, call the office (weekdays, 8am-5pm) at (618) 842-2196 or call (844)201-7214 after business hours.  If you have a water meter reading, you will need to use Smart Hub to enter it, or write the reading on your bill in the boxes provided.

You can also mail payments, use our drop-box located at both the Fairfield and Enfield office, or go to the area banks which accept our payments.  You can also set-up convenient Automatic Bank Draft through the bank of your choice, using the link below.  


              Click the Quick Hot Link Buttons Below:




If you find your name on the list, or have questions about claiming Capital Credits,
call us at (618) 842-2196 during normal business hours, Monday through Friday,
8:00am to 5:00pm. Our mailing address is P.O. Drawer E, Fairfield, Illinois 62837.


Wayne-White Counties Electric Cooperative
is an equal opportunity provider and employer



You can also pay your Wayne-White Electric bill in person at any of the following banks: 
Peoples National Bank in McLeansboro or Dahlgren, First Bank in Carmi or Grayville,Bean Capital Banking Center in Wayne City, Mt Erie Banking Center in Mt Erie, or at Trust Bank in Cisne.

Our office location is 1501 West Main, Fairfield, Illinois
Mailing Address is:
P.O. Drawer E, Fairfield, Illinois 62837

Our telephone number is (618) 842-2196
which is accessible 24 hours a day


Copyright 2020, WayneWhiteCoop.com


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